Helpdesk

Helpdesk Management System

  • Business Financial Support Service.
  • Customer Support System
  • Interactive Training Material
  • Multimedia Presentation

Integrated Web based Solution for HelpDesk

E-Helpdesk Support is a product from RK Software, Inc where we created a complete online helpdesk support system enabling businesses to support their clientele effortlessly and efficiently.

The system enables the business to provide support to all their clients with the required attention and thus satisfy their clients need with minimal utilization of resources. This system helps the business to manage their resource efficiently.

This software also generates performance reports enabling the supervisor to watch the efficiency of the support personnel.

System Requirements:

  • Server running Windows 2000 / above with at least 1 GB RAM.
  • SQL Server 7x or above / Oracle as database.
  • Clients running any version of windows, Linux or Macintosh with internet explorer or Netscape navigator.

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